text the word SUPPORT to 33464

So long as mists envelop you, be still; be still until the sunlight pours through and dispels the mists, as it surely will.

Then act with courage.

Chief White Eagle, Ponca

All Nations Hotline is a crisis text line for Native Americans, staffed by Native American

Our Approach

The All Nations Network provides text-based emotional support, offering a safe and accessible space for Native individuals to seek help. This approach ensures:

  • Accessibility: Text-based support reduces barriers for those who may be uncomfortable speaking on the phone or who lack privacy.
  • Trained Responders: Native counselors, trained in trauma-informed care and culturally specific approaches, bring lived experience and deep understanding to every interaction.
  • Cultural Competency: Care is rooted in Native traditions, ensuring interactions are respectful, empathetic, and aligned with community values.

Framework

When responding to crises, the All Nations Network follows these key steps:

  • Listen: Providing compassionate, non-judgmental support to understand the caller’s immediate concerns.
  • Assess: Identifying the level of risk and the emotional needs of the individual.
  • Support: Offering reassurance, coping strategies, and culturally rooted guidance to help navigate the crisis.
  • Refer: Connecting individuals to additional resources, such as local mental health services, support networks, or cultural healing practices.

Focus Areas

The All Nations Network tailors its approach to address key focus areas:

  • Community-Specific Programs: Services are shaped in collaboration with tribal partners, ensuring care reflects each community’s unique needs and traditions.
  • Trauma-Informed Care: Counselors are trained to recognize and respond to trauma with sensitivity and understanding, helping individuals move toward healing.
  • Post-Crisis Growth: Support doesn’t stop at crisis management; the network fosters long-term resilience, belonging, and connection to help individuals thrive after moments of hardship.

When to Reach Out

The hotline is here for Native individuals during moments of:

  • Loneliness or Isolation: Feeling alone, whether surrounded by loved ones or far from home.
  • Mental Health Struggles: Coping with anxiety, depression, grief, or overwhelming emotions.
  • Crisis Situations: Experiencing thoughts of self-harm, suicidal ideation, or moments of intense distress.
  • Navigating Change: Facing life transitions, loss, or challenges with relationships, work, or identity.
  • Need for Connection: Seeking someone to talk to who understands Native experiences and cultural values.

This project is supported by Grant Number H79SM086146 from the Department of Health and Human Services [DHHS] Substance Abuse and Mental Health Services Administration [SAMHSA] Center for Mental Health Services [CMHS]. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of SAMHSA.